Why we invested in Zymego

26.06.25
Insights

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Improving healthcare is difficult. Digital solutions present the enticing promise of scalability, transforming healthcare across the globe. However, despite healthcare being universal, delivery is inherently local. Many groundbreaking digital solutions have failed while navigating the intricate landscape of local regulations, processes, and existing healthcare infrastructures.

Despite this, transformative ideas have shaped healthcare. The solutions that have had the greatest impact have tackled universal challenges and, more importantly, have done so in ways that work across diverse healthcare systems.

How does one find ideas that can radically improve healthcare? It’s difficult to make predictions, especially about the future. However, we believe these four principles will hold true:

1. Healthcare will continue to amass knowledge

2. This knowledge means that there is more value in specializing

3. Healthcare will continue getting more specialists

4. This increasingly specialized system will require increasing amounts of coordination

Improving patient coordination is therefore becoming increasingly critical. Anyone who has booked a healthcare appointment knows it can be finicky and time-consuming. Healthcare practitioners in clinics know how much time that administration takes. Unfortunately, we believe this administrative burden will continue to grow as healthcare becomes more specialized.

Zymego solves this. By automating the booking and rebooking process, the platform lets patients secure earlier appointments that would otherwise go unfilled – fully automated, without requiring any time or effort from clinicians. This reduces administrative work for providers, shortens patient wait times and improves healthcare systems’ efficiency.

Improving healthcare is difficult. But Zymego has already reduced patient wait times by 1,500 years, and we believe they will achieve much more. We are proud to invest in Zymego and support their journey which has just begun.

Author: Jonathan Ilicki