eBuilder helps companies such as mobile operators, high-tech and industrial manufacturers to provide the best customer-care experience, fully delivered as a cloud service.
Using eBuilder, consumers can easily access a company’s customer service, getting help with everything from solving issues with a product or service to ordering a repair pickup or purchasing spare parts. For eBuilder’s customers, this translates into lower costs, higher customer loyalty, and increased add-on sales.
More than 5 million end users in 70+ countries use eBuilder’s service. Every year more than 100 million business transactions are handled in eBuilder solutions.
eBuilder at a glance
- What they do: Customer care solutions
- Founded in: 2002
- Headquarters: Kista, Sweden